Refund Policy – armansfinejewelry.com
Last Updated: [Date]
1. Eligibility for Returns
- 30-day return window from delivery date.
- Items must be:
- Unworn, undamaged, and in original condition
- In their original packaging with all tags/certificates
- Accompanied by proof of purchase
2. Non-Returnable Items
The following cannot be returned:
- Custom or personalized jewelry
- Earrings for hygiene reasons
- Items marked “Final Sale”
3. How to Initiate a Return
- Log in to your account at armansfinejewelry.com
- Navigate to “Order History”
- Select “Request Return” and follow instructions
4. Return Shipping
- Customer pays return shipping (insured shipping recommended)
- Free return shipping for defective/wrong items (we provide label)
5. Refund Processing
- Refunds issued within 7 business days of receiving the return
- Credited to original payment method
- Allow 3-5 business days for bank processing
6. Exchanges
- Not available – Return for refund and place a new order
- Defective items: We cover exchange shipping
7. International Returns
- Customer responsible for:
- Return shipping costs
- Customs/duties fees
- Refund excludes original shipping charges
8. Damaged/Defective Items
If your item arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos/video of the issue
- We’ll arrange a free return & replacement
9. Return Status
Track via:
- Your account dashboard
- Carrier tracking number